Questions we get before every start.

Not at all. We help you set up a brand new eBay account and optimize it from scratch. If you already have one, we work with what you have.

The average setup is 3–5 business days. The Premium plan (10,000 listings) may take slightly longer depending on your store’s selling limits. If we ever need more time to keep quality high, we tell you first — and if delivery goes past 15 business days, you can cancel for a full refund.

Yes — AutoDS and Yaballe are third-party automation tools with their own subscription fees, separate from our service. They are essential for keeping your store automated. We guide you on the most cost-effective subscriptions for your plan.

On Basic and Premium plans, the guarantee starts the day we hand over your store. If you don’t get a sale in the first 7 days, we revise every listing that hasn’t had views or traffic, free. If there’s still no sale by day 14, email us within 3 days with proof and we refund 100% of your Flip Axis service fee. Any sale, of any amount, fulfills the guarantee. We do not guarantee a specific profit.

Very little. Once AutoDS and Yaballe are live, orders auto-fulfill. You mainly need to keep your funding source active for Amazon purchases and check your dashboard periodically. We handle the heavy lifting.

Absolutely. Many clients start with the Starter plan to see results, then upgrade. Contact us on WhatsApp and we will credit your original payment toward the upgraded plan.

We set up stores for the USA, UK, Germany, Australia, and other major eBay markets. Let us know your preferred market during onboarding and we will tailor the product selection accordingly.

Yes, until your first listing goes live. Cancel before we start work for a 100% refund, or after product research has started (but before anything is listed) for an 80% refund. Once your first listing is live, the order can’t be cancelled. See our Refund Policy.

If eBay suspends your account within 30 days of handover because of a VeRO (rights owner) report on a listing we created, we refund 100% of our service fee. We can’t cover suspensions or restrictions for any other reason, such as seller performance, verification, linked accounts or eBay policy enforcement unrelated to our listings.

Every plan is a one-time payment in USD, paid upfront through our secure checkout (Stripe or Whop). We never work on profit-split or revenue-share deals — your store’s profit is 100% yours.

Yes. Monthly account management is usually around $250 per month, depending on the work your store needs. We agree the scope with you first, then send a custom payment link. It’s billed monthly in advance and you can cancel before your next billing date. Contact us for a quote.

We need access to your eBay, AutoDS and Yaballe accounts to build your store. Logins are kept in a password manager, seen only by the team members working on your store, and deleted within 30 days after your project ends. We recommend changing your passwords after handover. Details are in our Privacy Policy.

Approved refunds go back to your original payment method within 5–10 business days. Your bank may take a few extra days to show it.